Shipping Policy
All items are carefully packaged and shipped in a discreet cardboard box via USPS to ensure privacy and security. Each paddle is nestled in custom-cut Styrofoam padding for optimal protection during transit.
In-Stock Items: Ship the next business day after the order is placed. Custom Orders: Shipping times vary depending on the selected options. For example, paddles with an oiled finish require additional drying time, which can take several days or even weeks to complete.
We take great care to ensure your paddle arrives in perfect condition, ready for use or display.
Return Policy
Due to the handmade, natural, and artistic nature of our paddles, returns are not accepted. Variations in wood grain and slight imperfections are normal and part of the unique beauty of a handcrafted product. Additionally:
The paddles are designed to be robust, but misuse or abuse is not covered. For hygienic reasons, we cannot accept returns under any circumstances.
We encourage you to review all product details and customization options carefully before placing your order. If you have any questions, please contact us—we’re here to help.